At Portable Batteries Australia, we are committed to providing high-quality products and excellent customer service. Please note that we do not offer returns for change of mind or other discretionary reasons.
No Returns Accepted
We do not accept returns for any of the following:
Change of mind or incorrect purchase
Opened, used, or installed items
Clearance or sale items
Faulty or Damaged Products
If your product arrives faulty or damaged, we will work with you to resolve the issue in accordance with Australian Consumer Law. This may include a repair, replacement, or refund, depending on the circumstances.
To report a faulty or damaged product, please contact us at:
Be sure to include your order number, proof of purchase, and a description of the issue.
Warranty Claims
Products that develop faults under warranty may be eligible for repair or replacement. Please contact us for further instructions if you believe your product is covered under warranty.
